Protecting your privacy is important for us.

This Privacy Policy describes the current policies and practices of Lavinella with regard to Personal Information collected by us from you directly and/or through www.balbeccollection.com ("Web Site").The term "Personal Information" refers to personally identifiable information (also known as personal data) about you, such as your name, birthday, e-mail address or mailing address, telephone number and fax number.

Notification of Changes to this Policy

We are continually improving our methods of communication and adding new functionality and features to this Web Site.Because of these ongoing changes, changes in the law and the changing nature of technology, our practices will change from time to time.If and when our practices change, we will (as soon as practicable) post the changes on this Web Site to notify you of the changes.We encourage you to check this page frequently.

The current policy last update was July 1^st, 2015.

Personal information collected

Lavinella collects your Personal Information when necessary for registration, while purchasing a product or for a contest in order to serve you better. Whenever possible, Lavinella will provide the reasonable means to verify that the Personal Information transmitted is accurate and up-to-date.

Note that we will also collect your credit card information that you submit on purchasing a product. Credit card information will not remain on our servers. The payment information will be entered and processed at every checkout and deleted afterwards.

Anonymous Information Collected through this Web Site

We collect anonymous information about the use of our Web Site.For example, we use technology to track which pages of our Web Site our visitors view and to compile statistics about our visitors and their use of our Web Site.

We use technology to track how often hyperlinks are used and which pages on our Web Site our visitors choose to view.

We do not collect such information in any manner that would permit us to discover the identity of the user.

-"Cookies"
Balbec uses cookies mainly in order to personalize visits to its Web Site and to determine traffic on the Web Site and its Webpages. Cookies are small pieces of information that are stored in the user's computer's hard drive. Cookies by themselves cannot be used to discover the identity of the user and they do not damage your computer nor can they extract information from your hard disk. It is always possible to no longer be subject to cookies by modifying the computer's configuration.You can set your browser to notify you when you receive a cookie.This enables you to decide if you want to accept it or not.You may refer to your browser’s help index to modify how your computer deals with all cookies.

In order to collect the anonymous information described in the preceding paragraph, we may use temporary "cookies" that collect the first level domain name of the user (for example, if your e-mail address is "john@bigmail.com," the cookie collects the "bigmail.com" portion of your e-mail address) and the date and time you accessed this Web Site.

We also use your IP address to help diagnose problems with our server and to administer our Web Site.An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet.Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from a specific jurisdiction.

Use of Personal information

We will process your Personal Information in order to promote our products and services.We will use your Personal Information to develop the Web Site to include more material that you like, and introduce new features.We process your Personal Information only for specific and limited purposes.We ask only for information that is adequate, relevant and not excessive for those purposes.When we ask you for Personal Information, we tell you the purposes for which we will process that information or refer to the present policy which also list such purposes.Some of these purposes include the following:

§To contact you occasionally to inform you of new products and services we will be providing.

§For marketing purposes and market research.

§Internally, to help us improve our services.

§In the course of delivering our products.

§For answering questions regarding our products and supplying customer service.

§For managing promotions or contests.

§Any other use authorized by law.

Only the employees who need to access your personal information in the course of their duties for the purposes listed above will have access to your personal information.

- Commercial Solicitation

Information about our products, promotions and contest willbe sent only to customers who agreed to be part of our mailing list.At any time, you can decide to withdraw your na me from the mailing list. If you do not wish to receive information from us and want to be removed from our mailing list, please e-mail us info@lavinella.com or contact our Privacy Officer, at

LAVINELLA
3855 OSLO
Suite 410
BROSSARD (Quebec)
J4Y 2V4, CANADA

Communication of collected information

We do not share, sell or distribute your Personal Information with unrelated third parties, except under these limited circumstances:

§In order to process an order, we have to disclose your credit card number and your address to third parties in charge of processing payment and shipping.

§Personal Information may occasionally be transferred to third parties who act for us for further processing in accordance with the purposes for which the information was originally collected or for purposes to which you have subsequently consented.For example, sometimes a third party may have access to your Personal Information in order to handle mailings on our behalf.

§We may share or transfer the information in our databases to comply with a legal requirement, for the administration of justice, to protect your interests, to protect the security or integrity of our databases or this Web Site, to take precautions against legal liability, or in the event of our sale, merger, reorganization, dissolution or similar event.

§We may share or transfer the information in our databases for marketing purposes with our associated or subsidiary companies.

§Where appropriate, before disclosing Personal Information to a third party, we contractually require the third party to take adequate precautions to protect that information.

The employees who have access to Personal Information have been trained to handle such information properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of information, we take the means to prevent such unfortunate occurrences.

Security

LAVINELLA strives to maintain the reliability, accuracy, completeness and currency of Personal Information in our databases and to protect the privacy and security of our databases.We keep your Personal Information only for as long as reasonably necessary for the purposes for which it was collected.

We adopt high level security measures in order to protect you against loss or unauthorized use of customer information held, such as network address translation and password protection.

"Secure Socket Layers" (SSL) information-transmission technology is used on servers to secure your transactions. When ordering, this secured mode is activated and all information transmitted to LAVINELLA's server is encoded to protect its integrity and confidentiality during transfer.

LAVINELLA ensures its state-of-the-art hardware is always up to date in order to allow secured transactions on the Site at any time. LAVINELLA will maintain its security measures updated depending on the inherent risks and will use reasonable efforts to ensure your personal information is used in compliance with the present policy.

LAVINELLA is using a third party service provider to store you personal information and will take the appropriate steps to prevent unauthorized disclosure, illegal use, loss, destruction or deterioration of your personal information.Consequently, LAVINELLA cannot be held responsible in case such situations would happen.

Link to other Web Sites

This Web Site contains hyperlinks to Web Sites that are not operated or supervised by us.This privacy policy will not apply to information collected on those sites, so we urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Information about yourself.

The Internet is made up of a large number of international connections. If you are visiting this Web Site from a country other than the country in which our server is located (currently, Canada), the various communications will necessarily result in the transfer of information across international boundaries.By visiting this Web Site and communicating electronically with us, you consent to these transfers.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Canada.You agree to submit any dispute arising out of your use of this Web Site to the exclusive jurisdiction of the courts ofCanada.

Contact Us

Your personal information will be kept on the servers of our third party service provider in Montreal, Canada.

At any times, you can request access to your Personal Information held by us and request correction. Upon receipt of your written request and enough information to permit us to identify your Personal Information, we will disclose the Personal Information we hold about you.We will also correct, amend or delete any Personal Information that is inaccurate and notify any third party recipients of the necessary changes.

You can also contact us if you have any concerns or complaints regarding your personal information.

You can contact our personal information representative would be pleased to answer your questions:

By phone:1.514.966.0682 between 9am and 5pm Standard Eastern Time
By mail:Lavinella – Personal Information

LAVINELLA-fine Italian accessories
3855 OSLO
BROSSARD (Quebec)
J4Y 2V4, CANADA

By e-mail:privacy@lavinella.com